RNN Group policies will be supported by standards, procedures and guidelines that are developed throughout the various sections of the organisation, this is defined within the Group’s Information Governance standards.

Policies, procedures and processes are an essential component of any organisation. Policies are important because they address pertinent issues, such as legislative responsibility and what constitutes acceptable behaviour by individuals.

Procedures and the processes that support these polices on the other hand, clearly define a sequence of steps to be followed in a consistent manner, such as how the RNN Group will respond to any policy violations.

It is the RNN Group’s aim to publish as many of its relevant policies and procedures as possible, making them available to the public. Working in such an open and accountable way allows for further trust and respect of all customers to be built. 

Whilst every attempt is being made by the RNN Group to publish policies that are pertinent to the organisation, there will be times that a policy has not yet been published to this site.

If you cannot find the RNN Group policy that you are looking for then you can request a copy from the Group, simply click the button below and complete our online Policy Request form and your request will be actioned accordingly.

Whilst every attempt is being made by the RNN Group to publish procedures that are pertinent to the organisation, there will be times that a procedure has not yet been published to this site, should you require any further information in this regard, then please contact a member of the Information Governance team using the details below.

Information Governance

• RNN Group Procedure for Providing Learner Reference and Attendance Letters and Destinations

Whilst every attempt is being made by the RNN Group to publish processes that are pertinent to the organisation, there will be times that a process has not yet been published to this site, should you require any further information in this regard, then please contact a member of the Information Governance team using the details below.

IT Services

• RNN Group Network Account Request Process

Information Governance

• RNN Group Case File Tracker Process
• RNN Group Content Access Request Process
• RNN Group Content Release Process
• RNN Group Content Request Process
• RNN Group Information Request Process

For further information do not hesitate to contact a member of the team at: IG@rnngroup.co.uk

Or write to:

Information Governance
RNN Group
Eastwood Lane
Rotherham
S65 1EG