Feedback and Complaints

The RNN Group prides itself on the level of service it offers to learners, parents, carers, employers, employees and the wider community.

It remains committed to providing high quality services and learning experiences to all those that it engages with and welcomes feedback and suggestions about the services it provides.

The Group aims to further develop good service standards from the feedback it receives and aims to resolve any concerns informally and quickly. Working in an open and accountable way allows for further trust and respect of all customers to be built.

The RNN Group prides itself on the level of service it offers to students, parents, carers, employers and the wider community.

We are committed to providing a high quality service, and welcome all comments and suggestions about the services we provide and aim to further develop good service standards or resolve concerns informally and quickly. Working in an open and accountable way allows us to build the trust and respect of all customers: learners, employers and the community in general.

Click below to read further information on how to make a compliment, suggestion or complaint.

You will also be able to download our feedback and complaints form below, once competed, please email it to complaints@rnngroup.co.uk