Information Governance (IG) is concerned with how content is collected, recorded, used, shared, held and destroyed.
Content (including shared content) is a collective term for documents, data and records (electronic and paper).
It is essential that the Group has a functional information governance framework to ensure that content, and particularly content of a special category nature, is effectively managed with accountability structures, processes, documented policies and procedures, staff training and appropriate resources to deliver a robust service to the data subjects with whom we collect and process content.
Meet the Team
Find out who the team are and access the IG team email addresses to ensure that your enquiry is directed correctly for appropriate action.
Further detail surrounding the commitment of the RNN Group to Information Governance and the IG framework documentation.
The RNN Group applies a layered privacy approach to its data processing activities, the privacy notice forms part of that commitment and is promoted throughout the Group at data collection points, providing transparency of processing details.
Freedom of Information
The Group is committed to making appropriate information about our activities available to the public, details of disclosures and supporting information regarding FOI is within this section.
You have the right to ask if we are using or storing your personal data, this is called your right of access. You can also ask for a copy of the data the Group holds, this is called a Data Subject Access Request (DSAR).
Policies, Procedures and Processes
It is the RNN Group’s aim to publish as many of its relevant policies, procedures and processes as possible, making them available to the public at all times.
We only collect and process data that has a purpose defined and a lawful basis for processing and this will be specified on the data collection itself as part of the Group’s layered privacy approach. A repository of necessary forms relating to IG is available here.
Feedback and Complaints
The Group is fully committed to providing high quality services and learning experiences, we welcome feedback and suggestions so that these services can improve wherever possible. You also have a right to complain to the Group should you feel that the processing of data activities performed impinges on your rights.
Data breach reporting isn’t only for RNN Group staff, we encourage everyone that engages with the Group to assist us with our responsibilities in regards to data breach reporting, anyone can report a breach to the Data Protection Officer by using our online submission form.
The Governance of the Group is important to our mission and the contribution we make, the Governors themselves oversee and direct our overall performance and direction.